Cancel Service

I'm moving at the end of the week and unfortunately Xfinity doesn't offer services at my new home. With that, I'm looking to cancel my services. I'm tight on time due to the move, so I really would prefer to be able to cancel my services online, but I haven't found a good way to do that yet. Any help would be much appreciated!

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XfinityDilary

Official Employee

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2.7K Messages

3 months ago

Thanks for your posting on our forums, user_n9pj90. We can help with your cancellation request. Could you please send our team a Direct Message with your name and service address? Our team can take a further look.

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

0

XfinityDilary

Official Employee

•

2.7K Messages

3 months ago

Thanks for allowing us to help with your request today, user_n9pj90. I'm glad we got it sorted out. If you need anything else, feel free to post a new public submission. I will mark this post as solved. Have a great day.

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Billing

user_n9pj90

Cancel Service

XfinityDilary

XfinityDilary

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