Cancel WiFi pass now

Plz cancel my wifi pass ,I have internet ,with a modium now. Spoke to one of your representatives several days ago. Confirming my cancelation

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XfinityAdrienne

Official Employee

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1.2K Messages

3 months ago

Hey there, user_1e8tu6! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. We are happy to hear that your services are all setup with your device, and wan to say welcome to the family.

As far as your NOW Wifi pass, you would want to follow the link in your email for the autorenew if you do receive it to cancel your automatic payment which would totally cancel the services. You can find all the details here. You would want to follow the link in your emails for any details regarding the NOW Wifi Pass.

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user_1e8tu6

2 Messages

Cancel my auto renew wifibpass

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3 months ago

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XfinityAdrienne

Official Employee

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1.2K Messages

We are limited on access to make the changes with your NOW Wifi Pass, @user_1e8tu6. I would recommend following the links within your emails with the Wifi pass, and it will allow you to cancel the autorenew. Please let us know if you have any other questions/concerns, we are happy to help!

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I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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3 months ago

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user_1e8tu6

Cancel WiFi pass now

XfinityAdrienne

user_1e8tu6

XfinityAdrienne

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