1 Message
Cancellation
I need to cancel service and close my account. I've moved to a new address and no longer need xfinity service.
Please advise on how to close my account and receive confirmation of closure.
1 Message
I need to cancel service and close my account. I've moved to a new address and no longer need xfinity service.
Please advise on how to close my account and receive confirmation of closure.
Accepted Solution
XfinityThomasB
Official Employee
•
1.8K Messages
30 days ago
user_p7qiky
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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