Cancelling because of high rates

Hi, I’m moving and looking to cancel my Xfinity service because of high rates. I’m moving from living with a roommate to being on my own and can’t afford the increase in costs. Xfinity’s increszes are

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user_azr23f

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7 days ago

If there are Xfinity customer service reps who could advise me, that would be great.

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XfinityAmandaB

Official Employee

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2.6K Messages

user_azr23f Thank you so much for reaching out for help with disconnecting your services. I am sorry to hear you will be leaving us, but that is something we can assist with. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

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7 days ago

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user_azr23f

Cancelling because of high rates

user_azr23f

XfinityAmandaB

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