Visitor

 • 

1 Message

09/16/2026 7:02 PM

Change billing

I recently had a check stolen and the bank changed our checking account number 

I need to update ASAP

Oldest First
Selected Oldest First

Official Employee

 • 

2.7K Messages

6 days ago

Hi @user_n59q4d I am so sorry this has happened to you. You can update your payment information online or the Xfinity app any time. This is a self-service so it would need to be done by you however we can assist if you run into any errors. Here is our step-by-step on updating your account payment information on the Xfinity app or if you prefer online as well. 

 

Update your payment method

forum icon

New to the Community?

Start Here