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Friday, January 31st, 2025 3:19 PM

Change CC on my account

I need to change the CC on my account on the file has been closed due to fraud 

Official Employee

 • 

1.1K Messages

3 months ago

Good morning, @user_zn7cw4 thank you for taking time out of your day to reach out over Xfinity Forums. I completely understand needing to get payment information updated after it has been compromised, you've contacted the right place for assistance. 

Updating your payment method is an easy process by either logging into your account online or through the great Xfinity App. You can remove payment methods you no longer use, and add new ones at any time. Here is a great walkthrough document I found on our website that outlines the steps: https://www.xfinity.com/support/articles/my-account-app-manage-stored-payments. 

Please let me know if that was helpful, or if you need further assistance. 

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