1 Message
Charged for service but I added a unlimited data pack
I am being charged per g but I added an unlimited data pack in December I need to speak to customer service
1 Message
I am being charged per g but I added an unlimited data pack in December I need to speak to customer service
XfinityThomasB
Official Employee
•
1.8K Messages
3 months ago
Howdy user_mro5qa
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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