1 Message
Charged twice this month
Hello I was charged $58.94 on march 19th and $28.84 on the 31st of march. why was I charged twice this month?
1 Message
Hello I was charged $58.94 on march 19th and $28.84 on the 31st of march. why was I charged twice this month?
XfinityEmilyB
Official Employee
•
1.9K Messages
4 days ago
@gpeppe Welcome to our community forum! Thank you for reaching out so we can answer all your questions about the bills you received for Xfinity service. Do you have residential home services (TV, Internet, Home Phone, Home Security) as well as Xfinity Mobile service? If so, you will receive a separate invoice each month for the two accounts.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account and get started on a resolution.
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