contract is set to expire next month

I am writing to express my appreciation for the services I have received from Xfinity. I am particularly impressed with the level of support and engagement I have experienced during my time as a customer.

As my contract is set to expire next month, I wanted to proactively reach out to discuss the upcoming changes in billing that I understand are anticipated. I have thoroughly enjoyed your services and would like to explore the possibility of negotiating the future billing to ensure that it aligns with my budget and expectations.

Could you please provide any insights into the potential increase in charges? Furthermore, I would appreciate it if we could discuss any options or packages that might be available to me. Your assistance in this matter would mean a lot, and I am hopeful that we can arrive at a mutually beneficial arrangement.

Thank you very much for your attention to this matter. I look forward to your prompt response and to continue our partnership.

Responses

XfinityBenjaminM

Official Employee

•

2.2K Messages

3 days ago

sdrfwerwerwere Hello! Thank you for reaching out to us here on our Community Forum. We appreciate the feedback you provided, and we are glad to hear you've had a good experience with us! We'll be happy to see what offers we have available to you. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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Billing

sdrfwerwerwere

contract is set to expire next month

XfinityBenjaminM

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