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Saturday, October 5th, 2024 5:09 PM

Credit for Xfinity Prepaid - Hurricane Helene

My power was out for six days during the rent Hurricane Helene. Can I get credit with xfinity prepaid or did I lose that money? 

Official Employee

 • 

1.5K Messages

2 months ago

Hello @user_9jw1ka, thank you for taking the time to reach out on social media. We have a dedicated team to help our prepaid customers. That team can be reached at 1-855-75-PREPAID or 1-855-757-7372.

 

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