Visitor
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1 Message
credit to my bill
so i have had to call last 2months for my 15-dollar credit which i have been told that it would be applied and put in record. But this month bill shows no credit again and to call is impossible. I hope this message corrects the problem.
ty,
XfinityJosephA
Official Employee
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1.7K Messages
13 hours ago
Hello, @user_1ewrxa how are you? We always appreciate you coming to us for support on Xfinity Forums. We typically need to work in a direct message to review billing details, but we will always do all we can to help. Is this credit typically for Xfinity Residential services or Xfinity Mobile? If we can get more information this will help us support and care for the situation.
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