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Wednesday, March 12th, 2025 4:59 PM

Credit

How do I go about getting a credit for hours upon hours of service interruptions this past month? 

Official Employee

 • 

1.2K Messages

1 month ago

 

user_sg2m3n To request an Xfinity credit for a service outage, sign in to your account on xfinity.com/support/status, find the "Tips in case of an outage" section, click the link to "Check credit eligibility," and follow the prompts.

 

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