Visitor
•
5 Messages
Customer Service Phone That Works
Is there a number I can call where I can get a live person that speaks English and that I can trust? Your automated system is complete garbage, endless loops. My next call is the FTC to file a complaint. Double billing for three months now. I've called at least 3 times over the past 3 months, each time there is no resolution by your support staff. I was told to not pay, I was told to call my bank to block charges....this is insane.
XfinityOrlandoM
Official Employee
•
2.6K Messages
2 months ago
@user_yos2bd
Thanks for reaching out to us and we do apologize for any inconvenience you're having with your billing. You've reached out to the right team to assist you in getting your billing concerns resolved!
Go ahead and send me a direct message including your first and last name and your complete service address
Here's the detailed steps to direct message us:
4
0