Howdy user_8avi2e 👋 I know how jarring it can be to have bill increases out of nowhere when you're trying to keep costs down as much as possible, but you're in the right place for help! If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, we can start reviewing the account for ways to save more 👍
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
EG
Expert
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118.2K Messages
23 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinitySeth
Official Employee
•
1.2K Messages
22 hours ago
Howdy user_8avi2e 👋 I know how jarring it can be to have bill increases out of nowhere when you're trying to keep costs down as much as possible, but you're in the right place for help! If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, we can start reviewing the account for ways to save more 👍
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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