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Sunday, March 23rd, 2025 11:22 PM

Debt collection notice from Sequium Asset Solutions, LLC for an account closed almost an year ago.

I recently received an mail from Sequium Asset solutions LLC stating I owe Comcast $42.57. But as far as I remember I paid out whatever was due last year before moving out of my old apartment.

Official Employee

 • 

2.1K Messages

20 days ago

 

sougatadafader

Thank you for reaching out. I hope you are doing great today besides getting the notice, which I'm sure was surprising to see based on your post. I can review this further on my end and open an additional ticket if needed. Please, send me a direct message with your full name and service address to get started. 

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

 

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