1 Message
Debt collection notice from Sequium Asset Solutions, LLC for an account closed almost an year ago.
I recently received an mail from Sequium Asset solutions LLC stating I owe Comcast $42.57. But as far as I remember I paid out whatever was due last year before moving out of my old apartment.
XfinityVianney
Official Employee
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2.4K Messages
6 months ago
Thank you for reaching out. I hope you are doing great today besides getting the notice, which I'm sure was surprising to see based on your post. I can review this further on my end and open an additional ticket if needed. Please, send me a direct message with your full name and service address to get started.
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
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user_d00xq1
Visitor
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1 Message
21 days ago
I have an internet account and xfinity mobile account; both are in good standing with auto pay set up. I have 2 collections (1 for Comcast and the other for xfinity mobile) on my credit report from Sequium. I called Xfinity customer service and they say there is no record of me having an account in collections so they can't help me.
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