Visitor
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1 Message
Debt collections
Hello,
I’ve been contacted by a debt collections agency. However, I was never informed by xfinity that I had a remaining balance nor did they ever write to me that I had a certain amount of time to pay before my debt was sent to an agency. I am beyond frustrated that this may ding me on my credit report. Please give insights.
XfinityThomasB
Official Employee
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2.5K Messages
12 days ago
user_j6x296
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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