Delayed Receipt of Bill

Yes, typically I have been receiving my bill with less than a week until the due date, which is ridiculous. Receiving it two days before the due date is even more ridiculous. I mail my payment the day after I receive my bill. Sometimes, luckily, the check is received and processed in time; other times it gets processed a day or two late. This time, however, I'm sure my check will not be received and processed until the middle or end of next week...if I'm lucky. I know I can look up what is due, and I do. In fact, I made out my check a few days ago while I was paying my other monthly bills and was just waiting for the payment stub and envelope to send my check. ...and no, I'm not going to set up autopay or pay online with a credit card.

That makes sense, and we understand the hesitation to use online payment methods if you aren't used to them. That said, you are also able to use our automated system to make a one-time payment as well.  We do provide the option to store payment data, but this isn't required.  Regarding late fees, this only occurs if the balance due is left unpaid by the time new charges are generated. There are exceptions for this, as if you generally have a good payment history the system may not charge this right away on the first off bill. 

Thanks for your response. However, back to my original question. How about sending the bill earlier so payment arrives on time? I looked back, and my check for the latest bill is dated December 23 (which is when I paid my other monthly bills), so I knew at that point how much it was going to be. Had the bill gone out in a timely fashion, I would have received it earlier than January 2, even factoring in the holidays.

Please…didn’t you read my response that I don’t want to pay my bill online? Also, as I said previously, I did move my monthly due date a year or so ago because of this same issue with the bill being received with only a few days before payment was due. Instead of correcting the issue by sending the bill with more of a lead time for payment, the bill is still sent late without any lead time. I knew how much was due on December 23 when I checked my account, and I wouldn’t be surprised to find out that the amount due was available before that. Comcast’s Billing Department needs to be more prompt in mailing out their bills to give customers enough time to pay.