1 Message
Direct messaging
I am being double billed since adding my husband to my plan. He is paying the exact same amount I pay each month. How do I stop this and get credit for the months already paid.
1 Message
I am being double billed since adding my husband to my plan. He is paying the exact same amount I pay each month. How do I stop this and get credit for the months already paid.
EG
Expert
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109.7K Messages
19 days ago
The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityFrank
Official Employee
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1.2K Messages
19 days ago
Hi there, @user_obfmc3! Thanks for reaching out to us here on the Community Forum! We can help with this issue! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address. Thanks!
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