Lyvo0123's profile

Visitor

 • 

1 Message

Monday, November 4th, 2024 2:55 PM

Disconnected after making payment

Why was my service disconnected after making my payment arrangement?

Official Employee

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1.1K Messages

17 days ago

@Lyvo0123 This is a great question. I can resolve this and provide answers for you! Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.

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