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I received an email stating I would be getting $5 off for autopay with a credit card. The last two bills I got only received $2 off. I would like to know why I have not received the $5 off the last two months and if I will still receive the $5 off in future months. Thank you
XfinityMartyR
Official Employee
•
2K Messages
28 days ago
Thanks for reaching out, user_yl895z. As part of our 2025 Rate Adjustments, the autopay with a credit/debit card, and paperless billing discount changed from $5.00 per month to $2.00 per month. Our customers were notified via bill notifications starting November 18th 2024.
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