Due date

user_a4xq8m Good morning! We appreciate you reaching out to our Community Forums Team. I can see wanting to understand your fees. To be honest, it kind of depends on your cycle. Typically, your statement will have the date on when a late fee will be applied. If you need further assistance I'd be happy to check for you. Can you please send a Direct Message with your name, and service address? 

 

Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it