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user_hdrcof
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Friday, April 18th, 2025 2:42 AM

Expired Gift Card

Hello, I received my xfinity gift card very late, and now it is expired before I could use the money in it. Can you extend it's date. 

Question

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Updated 

4 days ago

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XfinityShawn

Official Employee

 • 

1.7K Messages

3 months ago

 

user_hdrcof We can help you with your gift card concerns today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

 

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user_wash

Visitor

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1 Message

4 days ago

Same thing happened to me -- I called 800-Xfinity and they were no help.

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XfinityMartyR

Official Employee

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2.3K Messages

 

user_wash Thanks for reaching out! I would recommend reaching out to our Xfinity Incentive Team directly to have your Value Add card reissued.
 

 

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