Visitor
•
1 Message
File a complaint
I have been with Xfinity for decades, but over the past two years I have experienced consistently poor customer service. Each month, I was charged for services I was not using, including home phone and cable. Although representatives indicated that adjustments would be made, those adjustments never occurred.
EG
Expert
•
115.7K Messages
7 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityFrank
Official Employee
•
2K Messages
7 days ago
Hi there, @user_pm1fec. Thanks for reaching out to us here on the Community Forum. We would like to get more details on what the situation is with your subscribed services and charges, so we can assist. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
0
0