2 Messages
Filling a Complaint
[EDIT] Please do not use their services; it's not worth it. I returned TV boxes in 2023 and have been billed ever since. No one will listen to me or help me.
[EDIT: Content violated Xfinity Forums Acceptable Use Policy]
XfinityThomasA
Official Employee
•
2.3K Messages
1 month ago
Hello, user_9p5mwa. Thank you for your feedback. Our team can help with all things Xfinity right here. If you can please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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