Visitor

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1 Message

Thursday, October 9th, 2025

Fraud Collections

I have a fraud account showing up on my credit report. I have contacted Comcast/Xfinity multiple times and contacted the collections company without this being resolved. Who can I contact to get this corrected?

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Official Employee

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639 Messages

12 hours ago

Good afternoon user_q3eueh. I certainly can understand your concern. If you have concerns with either a fraud charge or account, we have some resources here: https://www.xfinity.com/idtheftclaimform. Please let us know if this helps. 

 

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