plums's profile

Visitor

 • 

1 Message

Monday, July 20th, 2026 8:31 PM

fraudulent billing

Xfinity

Payment could not be completed.

Please refresh your payment info

Your bank said no to your automatic monthly charge.

A quick update with new details will keep your service running smoothly.

Fix My Payment

We paused your auto-pay after that transaction failed.

Best regards,

Comcast Support

Xfinity

I keep getting this email.  I do NOT use automatic billing.

Oldest First
Selected Oldest First

Official Employee

 • 

1.4K Messages

13 days ago

Howdy plums 👋 I appreciate you stopping by to let us know about the email you're receiving about the billing, and I can definitely understand how it would cause some confusion if you're not using automatic payments of any kind. Do you mind sharing the email address that notice came from so we can verify whether it's an official communication from us?

 

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