Visitor

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1 Message

Monday, July 28th, 2025 2:47 PM

Hi! i would love to reduce my bill

Hi! For a condo, with one box, I am paying $130 a month. This is ridiculous. How can I lower my super ridiculous monthly bill.

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Official Employee

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2.7K Messages

5 months ago

Hi there, @user_q2zlaz ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist you helping lower your billing statement. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

New Poster

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4 Messages

@XfinityRichard​ how can i save money on my Comcast bill 

Official Employee

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2.8K Messages

@KathleenH 

 Thank you so much for reaching your Digital Care team. I'll be more than happy to assist you helping you find the best price for the services you love and need.  To get started can you please DM me your first and last name, along with your full service address so that I can assist you further.

 

Here's the detailed steps to direct message us: 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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