I am looking to contact someone by email about the cost of our cable bill at [Edited] in Shelton Washington

Hi there, @user_mk1mdf! Thanks for reaching out to us here on the Community Forum! It's easier than ever to check out your options on changing your service and rates! If you log in with your primary XFINITY ID and head over to: https://www.xfinity.com/planbuilder , you can browse and compare service plans and offers, and even change over right online! If you do need manual assistance, we would certainly be happy to help. 

Feel free to go ahead and send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address, and we can work together on your rates!