Visitor

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1 Message

Sunday, September 28th, 2025

I can't see a plan I want

Hello,

None of the Internet plans I can find suit my needs. I would like a minimum of 25 mbps upload, no data cap and I am not interested in a mobile line.

Is there a plan available for that?

Thanks

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Selected Oldest First

Official Employee

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2.9K Messages

13 days ago

 Hi there, user_l67a78! Thank you for taking the time to reach out to us here for help. We've got great new deals for you! As a quick reminder you can check Xfinity availability at your address using the plan builder and customize your plan, shop Xfinity offers, pricing and packages at the right price for your needs online here.(https://www.xfinity.com/planbuilder) Already a customer? Sign in here for tools for shopping, customization, and plan changes. Get exactly what you need, faster than you can believe! And of course; our team is here to help too! Let's review options together. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.


Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

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