17 Messages

Saturday, July 18th, 2026 12:53 AM

I have an issue with my billing. May I contact someone?

I have an issue where an authorized payment was attempted, causing me to get a returned fee. I need to speak to someone as I'm confused. 

Oldest First
Selected Oldest First

Official Employee

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1.6K Messages

15 days ago

Good evening user_il6gj7. I would be happy to assist you further. When you review the billing in the Xfinity App, is it showing any additional information in reference to this payment?

 

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