Visitor
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1 Message
inactive linked account
I need to reactivate my account, but whenever I try to go to it it goes to an old account that I closed a long time ago at a different address (which should be inactive). It won't let me change tro my actual account to pay my bill
Accepted Solution
EG
Expert
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113.9K Messages
3 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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Accepted Solution
XfinityMarshante
Official Employee
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573 Messages
3 months ago
Hello @JMTest666, thank you for taking the time out of your day to leave a post. Sorry to hear that you are having issues accessing your account. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. Since you have already sent a DM we can continue there.
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