Visitor

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1 Message

Tuesday, September 16th, 2025

Increased Billing

Hi, I have had no changes in service. I have standard monthly internet. Why did my bill just increase by $49????? My bill used to be in the $40s every month and now it's close to $100??? This is crazy and I will not be able to afford this. I need help figuring out why it increased and how to get it back down.

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Official Employee

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2.2K Messages

2 hours ago

@user_sjtvwz Thank you for making us aware of bill increase concern via Forums. I would be more than happy to review your account to see what's causing the increase to your bill. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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