1 Message
Internet bill going up
Since being an Xfinity customer, my bill has been going up each year. My bill had another price increase and has gotten to the point where I’m paying $60 more than what I had since starting day 1. I was reaching out to see if there’s any new offers for my account to lower my bill
XfinityBillie
Official Employee
•
3.3K Messages
3 months ago
@user_drplgi Thank you for taking the time to reach out to us here on our Xfinity Forums. We truly appreciate the opportunity to help you find a new promotion! I know how important it is to stay within a budget and still have the services you love and rely on. Please send us a DM to Xfinity Support with your full name and address so we can help you review new offers.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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