1 Message
Internet bill went up 75%!?!?
Seriously, how is a 75% increase in my internet bill justifiable??? Looks like I'm switching back to Centurylink. Comcast is the worst.
1 Message
Seriously, how is a 75% increase in my internet bill justifiable??? Looks like I'm switching back to Centurylink. Comcast is the worst.
XfinityMarcos
Official Employee
•
2.3K Messages
2 months ago
Hello user_xmf54j, thanks for coming to our Forum and spending part of your day in our community. I know a raise like that would have me scrambling for answers, so I get where you're coming from. I'd love a chance to work with you more and see what options we have available. I'll need to review your account, but I can definitely help. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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