3 Messages
Internet interruption
I need to know how to speak to someone concerning this because I had spoke to a representative who told me I had till April 10th to get my payment in because I had let her know that I had been hacked and that my money had been stolen from my account and that I got paid on the 3rd and she said she would give me till the 10th that should be in one of our conversations that was detailed and now my service is off and I don't have any money to pay so how can I call somebody or let y'all know or get it turned back on
XfinityMarcus
Official Employee
•
1.4K Messages
23 days ago
user_b6kf1g thank you for using the Xfinity Community Forum to reach out. I can see that you previously created another post regarding the same concern, and we never heard back from you about 5 hours ago. Were you able to access those links that we shared with you?
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