B

Monday, January 27th, 2025 2:15 PM

Internet monthly cost

Last year i was talking to a rep and he told me that 1 year after my first term xfinity may change the monthly payments or my internet speed

so i am contacting you to keep everything the same as last year

Official Employee

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2.2K Messages

3 months ago

 

baranjinmc, Hi there! Thanks for reaching out. I can definitely understand the concern about wanting to keep the same monthly cost for the internet services after one year. I like to keep the same monthly rate for my services too. You've come to the right team. Over social media, we are a group of experts who are dedicated to resolving billing concerns such as this. We can help. At Comcast, we provide 1 to 3 promotional discounts with and without term agreements. Once the promotional period ends you enter into our everyday rates. Please keep in mind that promotions change frequently so the same rates may differ from last year. In order to check on this for you, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our  shared handle Xfinity Support to send us a direct message.

 

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