Visitor
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1 Message
Issues renewing internet for same/similar price
I’ve renewed my internet each time the promotional period expires and have paid $40 for 3 or more years. I was told today there are no deals that are close to that. My plan will go up to $69.99. The worker suggested calling xfinity on the day my plan expires (11/11), to see if there’s any new deals. I’m bummed just because I’ve renewed the internet the same time each year and there’s always been a promotion and now there’s not.
XfinityCarolyn
Official Employee
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493 Messages
7 hours ago
@user_hd8h43, I completely understand why you’re disappointed. After being able to renew your Internet at around $40 for the past few years, an increase to $69.99 is a significant change. Promotional offers can vary over time and I can’t guarantee what will be available when your current promotion ends. I can take a second look at the offers on your account.
Please send us a direct message with your full name and address.
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