Thanks for reaching out to us we do apologize for any inconvenience, and I'll be happy to assist you with your billing on your account. To get started go ahead and send me a direct message to prove your first and last name complete service address
Here's the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Press Enter to send your message
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_s6grcx
Visitor
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2 Messages
4 days ago
email for account is [Edited: "Personal Information"]
(edited)
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