Visitor
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2 Messages
Itemized bill
I need to get an itemized bill for mobile with my device balance on it prior to canceling. I paid the device off in March 2026 and no one can give me an itemized bill with the device information.
Visitor
•
2 Messages
I need to get an itemized bill for mobile with my device balance on it prior to canceling. I paid the device off in March 2026 and no one can give me an itemized bill with the device information.
XfinityRoberto
Official Employee
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2.5K Messages
3 months ago
Hi there and welcome to Comcast! Thank you so much for reaching out to us regarding your concerns with your mobile device. Have you contacted our mobile team?
2
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user_be7ad1
Visitor
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6 Messages
15 hours ago
I keep trying to use that feature, & keep getting an error message, "bad request: 404".
Xfinity/Comcast chatbot is useless and keeps putting me into an endless loop, despite repeated requests to contact a live agent.
Trying to contact Xfinity/Comcast by phone, results in repeated & aggressive upgrade sales pitches.
0
0
user_be7ad1
Visitor
•
6 Messages
15 hours ago
I keep trying to use that feature, & keep getting an error message, "bad request: 404".
Xfinity/Comcast chatbot is useless and keeps putting me into an endless loop, despite repeated requests to contact a live agent.
Trying to contact Xfinity/Comcast by phone, results in repeated & aggressive upgrade sales pitches.
1
0