kids and family plan

spenser46  Thank you for reaching out to us today over our Xfinity Community Forums! Please remember that sending unsolicited direct messages to an Official Employee of the Xfinity Help & Support Forums is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.

I would be more than happy to take a look at the account and see what's happening with the billing and that plan. Please send us a DM to Xfintiy Support with your full name and address to get started.

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