Regular Visitor
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6 Messages
last bill too high
I changed plans to the ultimate because you put local NBC sports (ch 720) in this category. I was told the increase would be about $20 per month. I
WENT FROM $247 TO $306 PER MONTH!!!! Something is out of whack. Additionally, my TV box has lost recording capacity and I'm getting recording conflicts. Never had that before.
XfinityThomasB
Official Employee
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1.8K Messages
2 months ago
ec2sc1
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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