ec2sc1's profile

Regular Visitor

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6 Messages

Tuesday, February 18th, 2025 7:32 PM

last bill too high

I changed plans to the ultimate because you put local NBC sports (ch 720) in this category.  I was told the increase would be about $20 per month.  I

WENT FROM $247 TO $306 PER MONTH!!!!  Something is out of whack.  Additionally, my TV box has lost recording capacity and I'm getting recording conflicts.  Never had that before.

Official Employee

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1.8K Messages

2 months ago

ec2sc1

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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