1 Message
Live Agent phone number
I called Customer Service Regarding a Payment sent by my on line banking on Deccember 6, 2024 which does not appear onmy current invoice and shows as past due.
I called Customer Service many times and am not able to speak with a live agent. I have been a customer for many years. This is frustrating and makes me upset!
EG
Expert
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108.6K Messages
2 months ago
The concern is not "Home Security / Rules And Automations" help related.............. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDena
Official Employee
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2.9K Messages
2 months ago
@user_pnkkzm
I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. I can tell you have not had the best experience and I assure you I am here to do everything I can to turn this around. I want to be sure we can get everything figured out for you with your payment. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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user_c1v333
1 Message
1 day ago
what are the phone numbers i am being charged for?
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