Hello user_zl8ffj there are several ways to reach a live agent anytime! Our main number at 1-800-XFINITY(934-6489) is always open, and you can reach live agents using our social media support on X(Formerly Twitter) and Facebook @XfinitySupport. Can we inquire in general terms what's going on that you would like to speak with a live agent about?
Hello @user_y8e8p9, thank you for taking the time to reach out on social media. I understand your concern with the Peacock subscription, and I'd like the opportunity to check into that for you.
To access your account, will you please send us a direct message with your full name and complete service address.
To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Press Enter to send your message
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAlfonso
Official Employee
•
1.2K Messages
1 month ago
Hello user_zl8ffj there are several ways to reach a live agent anytime! Our main number at 1-800-XFINITY(934-6489) is always open, and you can reach live agents using our social media support on X(Formerly Twitter) and Facebook @XfinitySupport. Can we inquire in general terms what's going on that you would like to speak with a live agent about?
2
0