Lower bill

I need to lower my monthly bill, I have called and was told that the current bundle I have is the best I could do, the cable bill is the largest bill I have. I have been a Comcast/Xfinity customer for many years .If I cannot lower the bill , I will need to switch Providers, I'm on a fixed income and can't continue to pay the costs. Can someone please help?

Thank you

Responses

XfinityThomasB

Official Employee

•

1.8K Messages

19 days ago

Hello user_vjl4vm

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

2

0

U

user_dh4sor

3 Messages

I have the same problem

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Reply

6 days ago

0

XfinityKei

Official Employee

•

1.4K Messages

@user_dh4sor I can help you with lowering your bill. Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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5 days ago

0

Billing

user_vjl4vm

Lower bill

XfinityThomasB

user_dh4sor

XfinityKei

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