Visitor
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1 Message
Lower cost
I can get internet from my phone company for 35 dollars a month. I want a lower bill or I am changing. Can someone call me please. [Edited: "Personal Information"]
Visitor
•
1 Message
I can get internet from my phone company for 35 dollars a month. I want a lower bill or I am changing. Can someone call me please. [Edited: "Personal Information"]
XfinityJon
Official Employee
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652 Messages
3 months ago
Good afternoon user_lq2n7g. Thank you for reaching out through our Xfinity Community Forum. We would be happy to take a look at your services, and review what options may be available. We appreciate you being an Xfinity customer, and are happy to assist. I will need some additional information.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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