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Wednesday, March 19th, 2025 11:39 AM

Lower my bill

Currently paying an extortionate amount for internet service at $122 a month.

I need this to be lowered otherwise I will be forced to switch providers

Official Employee

 • 

1.8K Messages

27 days ago

@user_tqlk14 

I understand your concern about the high cost of your internet service. We value your loyalty and want to ensure you're getting the best possible deal.

Let's explore some options to help lower your bill:

1. Review Current Plan: Sometimes, there are promotions or discounts available that you might not be aware of. We can check if there are any current offers that apply to your plan.
2. Adjust Service Levels: If you're not using all the features of your current plan, we can look into adjusting your service levels to better match your needs and reduce costs.
3. Bundle Services: Combining internet with other services like TV or phone can often lead to savings. We can explore bundle options that might be more cost-effective. We're committed to ensuring you have a plan that fits your needs and budget.

Thank you for being a valued Xfinity customer. We're here to help!


Since you have already sent us a direct message we will continue with you there. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.

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