Visitor
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1 Message
Lowering my bill
My bill recently went up $49 after being with Comcast for 2 year. I have been a loyal customer and I don't believe that there is "nothing that can be done "
Visitor
•
1 Message
My bill recently went up $49 after being with Comcast for 2 year. I have been a loyal customer and I don't believe that there is "nothing that can be done "
XfinityJohnG
Official Employee
•
2.8K Messages
22 hours ago
Thank you for reaching out to our team. I know it can be jarring when your promotion ends and your bill has gone up. I will be happy to check on any new options we have from here. Can you send me a direct message with the full name and complete address for your service? To send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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