Visitor
•
1 Message
Lowering my monthly bill
I’ve been an Xfinity customer for 33 years. I called the loyalty team yesterday. They offered to lower my plan and my bill would be reduced by 20.00! I would think after all this time as a customer they could do better than that.
XfinityRoberto
Official Employee
•
2.3K Messages
47 minutes ago
Hello and welcome to Comcast! @karen10323, I hope your day is going well today. Thank you so much for reaching out to us regarding your billing concerns. We appreciate your loyalty for the past 33 years. We are happy to assist you today and see what we can do to lower your bill. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
0
0