Visitor
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3 Messages
Lowering my overall xfinity bill
March 2026 bill went up again and discount removed. Been with comcast and xfinity forever. There must be something you all can do to reduce the monthly bill without my reducing services. We watch the same channels pretty much but, your other options don't have those few channels especially tnt, sports that we watch.
Looking forward to hearing back from you before our next payment is due.
We have tv, internet and mobile with xfinity!
Thank You .
EG
Expert
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116K Messages
8 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAdrienne
Official Employee
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1.7K Messages
8 hours ago
Good Morning, @user_kw0os1! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I know how important it is to have the best rate available for the services you love, and within a good budget. I would be more than happy to look into all the available options for you. Can you please send us a DM to get started?
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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