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Friday, February 28th, 2025 2:34 PM

monthly bill

My monthly bill was supposed to go down to $260.04, as it was adjusted by customer service on 021925.  I just got my statement and still trying to bill me $355.75.  Want to make sure this will be changed on my monthly bill.  

thanks,

Lisa

Official Employee

 • 

2.2K Messages

2 months ago

 

user_n7chml, Hi there! Thanks for reaching out. I know how important it is to have clear expectations on my bills so I will be happy to help with checking on this for you. You've reached the right place. We are a team of experts who specialize in providing solutions to billing concerns such as this over social media. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our  shared handle Xfinity Support to send us a direct message.

 

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